Joan Kapur is a seasoned professional who joined Prafulta in November 2022 as an Office Assistant. With a career spanning over a decade in the hotel industry, Joan possesses a wealth of experience in the end-to-end functioning of Business Centre Sales and Operations. Her diverse background also includes her role as an Executive Assistant in the corporate sector, where she honed her skills in efficient organizational management.
Throughout her career, Joan has demonstrated an aptitude for maintaining operations and optimizing client satisfaction. In her current role at Prafulta, she plays a pivotal role in ensuring the overall smooth functioning of the centre. Her responsibilities encompass a wide range of tasks including data management, collaborating with counsellors, and gaining a perceptive insight into client needs.