By Shalu Mehrotra ( Psychotherapist, Coordinator, Basti Program)
Prafulta , Centre for Psychological Wellness is proud to have sustained its community outreach initiative in Subhash Nagar Basti, Andheri East, for the past three years. What began as a challenging effort—entering the basti, building trust, and introducing the concept of mental health to a community unfamiliar with it—has gradually evolved into a meaningful and impactful program.
With the support of the local Anganwadi worker, the initiative began by introducing a counsellor who conducted sessions for women and girls twice a week, on Mondays and Thursdays. While the initial response was modest, it soon became evident that engagement needed a more tangible and inviting entry point.
To address this, we introduced skill-based activities such as macramé and crochet. A trained professional, who is also a psychotherapist, was brought in to teach these skills. This approach served as a bridge—women were drawn in by the opportunity to learn and earn, and as they engaged in the creative process, they began to open up about their personal experiences. These moments allowed the counsellor to gently weave in emotional support, reflection, and mental health awareness.
Over time, the program expanded to include a social worker who conducts home visits, encouraging more women to participate and strengthening community connections.
On 30th April 2026, we celebrated an important milestone by certifying a group of women who successfully completed eight sessions of skill training. This certification serves not only as recognition of their learning but also as a source of motivation and pride. The event brought together newly certified participants, alumni, and prospective members. It was marked by games, shared meals, and heartfelt conversations.
Most meaningful was the feedback from the women themselves. They spoke about their growing confidence, their ability to express themselves, step out of their homes, engage with others, and contribute financially. The integration of livelihood skills with mental health support has created a safe and empowering space—one where healing, learning, and community-building come together.
This journey continues to show that when opportunity, trust, and support come together, women don’t just participate—they transform their lives and their communities.
